Turn every visit into a loyal customer
PingLoyal sends automated WhatsApp messages that bring customers back — points updates, birthday greetings, win-back nudges. Set it up in 10 minutes.
Trusted by 200+ stores across Lagos
FreshMart, Surulere
347 loyal customers
This month
₦1.2M
Hi Amaka! 🎉 You just earned 50 points. Only 30 pts from a free item!
200+
Active stores in Lagos
95%
WhatsApp open rate
₦0
Setup cost — ever
10min
Average time to go live
Set up once. Runs forever.
No developers. No complex integrations. Just a WhatsApp number and your store.
Connect your WhatsApp
Link your business WhatsApp number in minutes. Scan a QR code — no coding, no API keys, no developers needed.
Print your QR code
Download your custom QR code, print it, and place it at your till. Customers scan once to join your loyalty programme.
Watch customers return
Automated WhatsApp messages remind customers of their points, celebrate birthdays, and win back those who haven't visited in a while.
The right message, at the right time.
Every message type is pre-built and approved. Utility messages are included in your plan. Marketing messages come from your prepaid wallet — no surprise bills.
FreshMart Rewards
Online
🎉 Welcome to FreshMart Rewards, Chioma! You just earned 20 points for joining. Reply "balance" anytime to check your points.
Mon 9:41 AM
✅ Purchase confirmed! You earned 45 pts. Total: 230 pts
Wed 3:12 PM
🎂 Happy birthday, Chioma! Enjoy 50 bonus points on us — valid for your next purchase this month.
Fri 9:00 AM
balance
Fri 2:14 PM ✓✓
💰 Balance: 230 points (~₦1,150 value). Next reward at 300 pts!
Fri 2:14 PM
Built for African SMBs
WhatsApp-first automation
Every customer interaction happens where your customers already are — WhatsApp. Points, rewards, win-backs, and birthday messages delivered automatically.
Cashier PWA — works offline
Your cashier app keeps working even when the internet goes down. Transactions queue locally in IndexedDB and sync the moment connectivity returns.
Unlimited customers, all plans
We don't charge per customer. Grow your loyalty programme to thousands of members without watching the bill climb.
Real-time analytics dashboard
See delivery rates, repeat visit trends, top spenders, and campaign performance — all in one place, updated in real time.
Simple, transparent pricing
All plans include a 14-day free trial. Card required — nothing charged until day 14.
Not sure which plan fits? and we'll help you decide.
Starter
Solo Store — for a single store doing up to 300 purchases per month
- Unlimited customers
- All 5 automated triggers
- Cashier app (PWA)
- QR customer registration
- Campaign broadcast builder
- VIP tier segmentation
- Category targeting
- CSV customer import
- Self-service WhatsApp bot
- Integration connector
- Full dashboard & analytics
- Unlimited bot replies (free)
Growth
Growing Chain — for stores doing up to 800 purchases per month
- Everything in Starter
- Priority email support
Connect
Existing System — for stores doing 800+ purchases using their own loyalty system
- Everything in Growth
- Webhook + API pull
- Dedicated onboarding support
Marketing Wallet is pay-as-you-go — top up only when you need it. Utility messages are always included in your plan.
Real stores. Real results.
“We went from 40 regulars to over 200 loyal customers in 3 months. Every Sunday PingLoyal reminds people to come in for their loyalty special — and they actually do.”
Adewale Ogundimu
FreshChoice Mart · Lagos Island
“Setup was 15 minutes. My cashier barely changed how she works — she just enters the amount and the message goes out automatically. It just works.”
Chidinma Okafor
Coco Beauty Bar · Ikeja
“The birthday messages are something else. Customers call to say thank you before they even come in. That kind of goodwill you can't buy with ads.”
Babatunde Salami
Salami General Stores · Surulere
8.7×
average return on PingLoyal investment
₦280,000 in revenue from win-back campaigns alone in 60 days — across our top-performing stores
Ready to grow your loyal customer base?
Join 200+ stores across Lagos. 14-day free trial — card required, nothing charged until day 14.